Customer Focused Supply Management
نویسندگان
چکیده
منابع مشابه
Impact of Customer Service Practices on Customer Satisfaction and Retention
In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...
متن کاملCustomer involvement in greening the supply chain: an interpretive structural modeling methodology
The role of customers in green supply chain management needs to be identified and recognized as an important research area. This paper is an attempt to explore the involvement aspect of customers towards greening of the supply chain (SC). An empirical research approach has been used to collect primary data to rank different variables for effective customer involvement in green concept implement...
متن کاملPreface Information Technologies, Methods, and Techniques of Supply Chain Management the Use of Information Technology in Supply Chain Management
Section one consists of four chapters. Chapter 1 entitled " Enterprise Applications for Supply Chain Management " is written by Susan A. Sherer. Coordination of information to effectively operate and manage a supply chain can be a source of competitive advantage today. In order to gather, utilize, and effectively share information, companies continue to invest in information technology, acquiri...
متن کاملStrategic Sourcing in the Air Force
This perspective has aligned whole organizations to central goals of continuing, customer-focused improvement. When looking to their own suppliers, these organizations naturally applied a similar perspective, one that aligns whole supply or value chains to central goals focused on the ultimate customers of these supply chains. As suppliers came to play a more and more integral part in efforts t...
متن کاملPreface INFORMATION TECHNOLOGIES , METHODS , AND TECHNIQUES OF SUPPLY CHAIN MANAGEMENT
Section one consists of four chapters. Chapter 1 entitled " Enterprise Applications for Supply Chain Management " is written by Susan A. Sherer. Coordination of information to effectively operate and manage a supply chain can be a source of competitive advantage today. In order to gather, utilize, and effectively share information, companies continue to invest in information technology, acquiri...
متن کامل